Frequently-Asked Questions

What is a CSA?
Over the last 20 years, Community Supported Agriculture (CSA) has become a popular way for consumers to buy local, seasonal food directly from a farmer. A certain number of "shares" are offered to the public, typically the share consists of a box of farm products. Interested consumers purchase a share (aka a "membership" or a "subscription") and in return receive a box of seasonal produce each week throughout the year.

What is Santa Rosa Hills CSA?
We are a collection of farmers and producers throughout northern Santa Barbara County; the diversities of climates throughout the area and the diversity of farmers allow us to offer a large variety of produce throughout the year.

How do I order more of a particular item?
Some of the suppliers are very small, so it may not always be possible to contact them, but they may be at on of the Farmers Market.

Can I change the contents of my weekly box?
We are not able to customize individual boxes, but you are welcome to trade with your other CSA members at your pick-up point.

Can I place a "vacation hold" on my weekly box?
Yes, but please contact us, at the latest, by the Tuesday before you would like the vacation hold to take effect. Click here to go to the Vacation Hold form.

How do I cancel my membership?
Simply send us an email, at the latest, by the Tuesday before you would like to cancel. Make sure you include your name, telephone number and email address.
If you still have credit with us, please give us a couple of weeks to process your refund.